Our Services

World travel map at Saxmundham Pharmacy Suffolk offering travel vaccinations and malaria prophylaxis

Frequently Asked Questions

Do I need a GP referral to use your services?

No — you can book directly with us online or walk in. No GP referral needed for any of our private services.

How do I book an appointment?

You can book online 24/7 at saxmundhampharmacy.co.uk, call us on 01728 602051, or simply walk in during opening hours.

How far in advance should I book a travel vaccination?

Ideally 6–8 weeks before you travel to allow time for multiple doses and full immunity to build. However don't be put off if your trip is sooner, contact us and we'll do our best to help.

Do you offer walk-in appointments?

Yes, many of our services are available on a walk-in basis. For travel vaccinations, ear wax removal and weight management we recommend booking in advance to avoid disappointment.

What is your cancellation policy?

We require at least 24 hours notice to cancel or reschedule an appointment. Cancellations with less than 24 hours notice may result in loss of deposit or full payment depending on the service booked.

Do you offer ear wax removal without a GP referral?

Yes — our trained team member offers ear wax removal with no GP referral needed. Simply book online or walk in.

How much does ear wax removal cost?

Ear check (examination only) — £10

One ear — £35

Both ears — £60

A £5 deposit is required at booking for the ear check, £17.50 for one ear and £30 for both ears.

What travel vaccinations do you offer?

We offer a wide range of travel vaccinations including Hepatitis A, Typhoid, Meningitis ACWY, Japanese Encephalitis, Rabies, Hepatitis B and Cholera. Our pharmacist will advise which vaccines you need based on your destination and itinerary.

How much do travel vaccinations cost?

The cost varies depending on your destination, duration of travel and vaccines required. A £40 deposit is taken at booking and the balance is confirmed by our pharmacist after reviewing your travel plans. Email your itinerary and vaccination history to info.saxmundhampharmacy@gmail.com before your appointment.

Do you offer Wegovy and Mounjaro for weight management?

Yes — we offer Wegovy injections, Wegovy tablets and Mounjaro as part of our private weight management service. An initial consultation with our pharmacist is required. Book online to get started.

What skincare concerns can you help with?

We help patients with a wide range of skincare concerns including eczema, sensitive skin, acne, scar improvement and general skin health. For general skincare advice walk in and speak to our team — no appointment needed. For acne treatment we recommend booking online in advance to avoid a longer wait. Walk-ins are welcome but may need to wait depending on availability.

Do you stock supplements?

Yes — we stock a carefully selected range of supplements recognised by nutritional therapists and nutritionists. Some products are also stocked because our patients love them and swear by them. Pop in and ask our team for a recommendation tailored to your needs.

Where are you located and what are your opening hours?

We are at 7 High Street, Saxmundham, IP17 1AF.

Monday to Friday — 9am to 6pm

Saturday — 9am to 2:30pm

Sunday — Closed

Which areas do you serve?

We are based in Saxmundham and serve patients from across Suffolk including Aldeburgh, Leiston, Framlingham, Woodbridge, Halesworth, Southwold, Beccles, Wickham Market, Orford and surrounding villages.

Client Reviews

Absolutely fantastic service from the first interaction at the counter to the lady we see for the mounjaro ( weight loss ) medication . My mother was worried about going in and speaking to someone about it , but she felt relaxed straight away . I can’t thank the lady enough and highly recommend! Thank you .

— M.M

What can I say but I am amazed. Professional Personable and so speedy. The best service I have ever received. Thanks to the lovely staff who have gone above and beyond on more than one occasion. I would definitely recommend using this pharmacy. Well done for exceeding expectations in an area where I am usually left disappointed . 5 stars

— L.A

Wow. What a fantastic pharmacy. I’m in the area on holiday and my refillable insulin pen broke!
What a nightmare.

But I phoned this pharmacy and they arranged for my GP’s prescription to go directly to them.
They got it delivered the same day.

All the staff were so friendly, helpful and professional. I can’t thank them all enough.

— L.S